"I scored a 10 because everyone I spoke to and communicated with was polite, helpful and wanting to ensure the process went smoothly. The repair was done quickly and efficiently. The only problem I had was with DPD, but this is not to do with the service you provided. Also, the issue was resolved by a member of the team organising the collection."
"A simple call had the device collected, assessed, repaired and returned within 5 working days."
"The whole process was dealt with quickly and efficiently. Staff were always polite and conscious."
"Amazing service regarding my claim and fast response and resolved very quickly!"
"Very thorough, professional. Took the worry out of organising the claim. Pick up and drop off was seamless with the school. Great service!"
"Very happy with service. The pick up and return of my ipad was excellent. The customer service on the telephone was really helpful."
"Very good customer service, straight forward, excellent and quick repair, thank you so much for fixing the iPad for my son, definitely 10 stars for everyone. Thank you."
"Very clear and relevant communication of state of repair at all stages and a very quick turnaround from claim request to return of laptop.."
"The process was smooth and straightforward and I was kept up to date throughout the process."
"The process is clear works how it is meant to everytime. If there are any missing information it gets communicated in a timely manner and the whole claim gets process very fast indeed."
"Simple claim process accurate information provided at all times and the whole thing completed in a very timely manner."
"Quick, friendly and efficient."
"I have scored you 10. Whole claims process was faultless. Claim was handled swiftly and with utmost efficiency."
"Excellent communication and really straightforward process."
"Excellent prompt efficient and friendly service. Regular updates and very fast turnaround thank you."
"Communication, speed and quality all matter and were first class. Top job.."
"It's such a great policy that I think people should renew for as long as possible."
"Excellent in dealing with my claim, they went over and beyond to get my claim done as quickly as possible."
"What a pleasure it has been to do business with your company, its professionalism, its efficiency, its courtesy and, most importantly, its honesty."
